By Appointment Only · Cheltenham, Melbourne

Privacy Policy

Therapy Scope is committed to protecting the privacy of participants, families and referrers.

01

What we collect

Therapy Scope collects personal and health information that you provide through this website — for example through referral forms, service agreements, document uploads and contact enquiries. This may include names, contact details, dates of birth, NDIS numbers, funding and claim details, medical information relevant to a referral, and electronic signatures.

02

Why we collect it

We collect this information to respond to enquiries, assess and process referrals, deliver and administer Occupational Therapy services, meet funding-body reporting obligations (including NDIS, DVA, TAC and WorkSafe requirements), and communicate with participants, families and referrers.

03

How we protect it

Information submitted through this website is transmitted over HTTPS, validated on our servers, and stored securely with access restricted to authorised Therapy Scope staff. Uploaded documents are held in private storage and are never publicly accessible. We do not sell or rent personal information.

04

Sharing information

We only share information with the people and organisations involved in delivering or funding your services — such as plan managers, support coordinators, referring practitioners and funding bodies — and only with consent or where required or authorised by law.

05

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may request access to the personal information we hold about you and ask for it to be corrected. To make a request, or to raise a privacy concern, contact us at admin@therapyscope.com.au or call 1300 280 286.

06

Website data

This website uses a small number of cookies required for security and administration sign-in. Draft form entries may be saved in your own browser's local storage so you don't lose your work; these stay on your device and can be cleared at any time through your browser settings.

Last updated: 2026. Questions about this policy: admin@therapyscope.com.au.